Shipping policy
Order Processing All orders are processed within 1–3 business days (Monday to Friday, excluding public holidays) after payment confirmation. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
Delivery to Europe We ship all European orders from our warehouses located in Germany, France, Italy, and Spain. Orders are fulfilled from the warehouse closest to your delivery address.
| Destination | Estimated Delivery Time |
|---|---|
| Germany, France, Italy, Spain | 3–7 business days |
| Other EU countries | 5–10 business days |
Delivery times are estimates and may vary due to carrier delays or other factors outside our control.
Shipping Costs Shipping costs are calculated at checkout based on your delivery address and order weight.
Customs & Import Duties As we ship from within the EU, orders delivered to EU addresses are not subject to additional customs duties or import taxes.
Order Tracking Once your order ships, you will receive a tracking number by email. You can use this to monitor your delivery status through the carrier's website.
Lost or Delayed Orders If your order has not arrived within the estimated timeframe, please contact us at aifeikeymx@outlook.com and we will investigate with the carrier on your behalf.
Contact Us For any shipping-related questions, please reach out to: aifeikeymx@outlook.com